Waterfront assistance for broken boats and a “Hardtop Hotel” for Jeeps

Problem solvers: waterside assistance for broken boats and a “hardtop hotel” for jeeps

The Cape Cod family make a living towing boats, while two brothers got creative to serve other Jeep owners



BY LAND OR BY SEA. WHEN A CAR BREAKDOWN ON THE ROAD, THERE ARE OPTIONS. CALL A TOW, ROADSIDE ASSISTANCE, BUT WHAT TO DO WHEN A BOAT BREAKDOWN? >> WILL BE THERE AND WILL BE ABLE TO ENTER YOU. ANTHONY: CAPTAIN SEAN AND HIS WIFE STACY CLEAN AND SAVAGE. >> WE ARE A PLYMOUTH TOWING COMPANY. ANTHONY: SAY HELLO TO ROADSIDE ASSISTANCE, A TOPO US MEMBERSHIP PROVIDES VOTERS WITH 24/7 WATERFRONT ASSISTANCE. CAPTAIN TRULY AND HIS FLOAT — A FLEET OF SIX BOATS PATROLLED THROUGH ONE OF THE MOST ACTIVE REGIONS IN THE COUNTRY. >> WE HAVE OWNED THE HARBOR THAT COVERS PART OF BUZZARDS BAY, CAPE COD CHANNEL AND CAPE COD BAY. WE ALSO OWN PLYMOUTH PORT. WHICH COVERS THE SOUTH ALONG THE SOUTH SHORE. ANTHONY: HE SAYS BECAUSE OF THE DUEL CURRENTS IN THE CHANNEL, HE HAS RESPONDENTS PATROLLING BUZZARDS BAY THROUGHOUT THE DAY. >> WE DON’T WANT THEM TO BE IN THE ROCKS. >> WE HAVE AN 18FT NAUTICAL EXPEDITION ARRIVING. BATTERY DEAD, SO START IF WE CAN DO IT. >> WE CONTACT THE BOATER, MAKE SURE WE COVER ALL THE BASES TO ENSURE IT IS THEIR ONLY PROBLEM. ARE YOU SAFE WET IN IT? >> YES I AM. >> Alright, great. ANTHONY: THE BUSY SEASON TAKES PLACE BETWEEN MEMORIAL DAY AND NOVEMBER 1ST. IN 2021, HE AND HIS CREW ANSWERED MORE THAN 800 CALLS DURING THE HIGH SEASON ALONE. >> THIS IS TOPO US. >> TUG U… NAUTIQUE IN SEPT. >> WE WILL BE ON THE WAY TO YOU. ANTHONY: ACCORDING TO THE U.S. COAST GUARD IN 2020 THERE WERE OVER 130,000 RECREATIONAL BOATS REGISTERED IN MASSACHUSETTS. HE SAYS BECAUSE THE CHANNEL IS A CUT, THEY OFTEN MEET BOATS FROM OTHER STATES. AND EVEN OTHER COUNTRIES. >> TYPICALLY IT IS AN ENGINE FAILURE. WE ALSO DEAL WITH PEOPLE WHO ARE RUNNING OUT OF FUEL DUE TO THE BOAT TALKING THE FUEL GAUGE BOUNCE COULD STICK IN SOME PLACE. ANTHONY: WHEN A PROBLEM ARISES, THE BURLY FAMILY IS READY TO ANSWER THE CALL. >> MY ELDER SON RYAN, HE IS A FULL TIME CAPTAIN WITH US. ALMOST THE LEAD CAPTAIN. WE ALSO HAVE TRAVIS, WHO HAS JUST BEEN CERTIFIED AS A DIVER. THE WHOLE FAMILY IS A LITTLE USED TO LIVE AT THE RADIOS ALL SUMMER. >> OK, I’LL GO AHEAD AND PASS THIS ON TO YOU, THEN YOU CAN SEE IF IT WORKS FOR YOU. >> LET’S GO HIT IT. PERFECT. >> IT WORKED VERY WELL. >> WE APPRECIATE HELPING PEOPLE WHO DO NOT HAVE ENOUGH AIRBOAT EXPERIENCE TO SOLVE THE PROBLEM ON THEIR OWN. SHAYNA: SAFE TO SAY MOST PEOPLE WELCOME THE ARRIVAL OF WARMER WEATHER. TIME FOR THE BEACH, WALKS IN THE PARK, THE OCCASIONAL ICE CREAM CONE. BUT FOR SOME, SUNNY DAYS MEANS THE TIME IS DONE FOR A DREADED TASK, SWITCHING A HARDTOP FOR SOFT CANVAS. >> THINGS ARE HEAVY, 150 POUNDS. SO YOU CANNOT DO IT YOURSELF UNLESS YOU WANT TO INJURY YOURSELF VERY SERIOUSLY. SHAYNA: RYAN HENRY OWNS A JEEP WRANGLER AND UNDERSTANDS STRUGGLE. — FIRST. >> WE LIVE IN THE CITY AND IT’S A FIGHT TO PUT IT AWAY, TO TAKE IT OFF. TO CONVINCE THIS GUY TO COME AND HELP ME TAKE IT OFF. AND MANY PEOPLE HAVE THE SAME PROBLEM. SHAYNA: IT WAS A CHALLENGE FOR BRIAN AND HIS BROTHER AND BECAME A BUSINESS. HARDTOP HOTEL LAUNCHED IN 2021. >> WE ARE A SERVICE THAT STOCKS STIFF AND FLEXIBLE CANVAS SEASONALLY. SO WE DO THEM ALL THE TIME. IT TAKES US ABOUT 25, 30 MINUTES, BUT NORMAL OWNER WILL DO IT ONCE A YEAR, IT WILL BE LIKE AN HOUR TO TWO HOURS. IT’S NOT SUPER EASY. >> WE THOUGHT IT WOULD BE SUPER POPULAR IN CITIES. IF WE WALK IN A BLOCK WE SEE FOUR OR FIVE WRANGLERS SO WE THOUGHT IT WOULD BE A HUGE THING NOBODY HAS STORAGE. They ended up being a huge suburban thing. THE ALTERNATIVE IS TO PUT IT OUTSIDE. THIS IS ALWAYS A GOOD OPTION FOR PEOPLE. A FEW DAYS IN THE SUN, LET IT STRETCH. SHAYNA: THE BROTHERS SAY THEIR TEAM EXCHANGES APPROXIMATELY 25 HARD AND SOFT TOPS A DAY. BY STORING SOME IN THEIR WAREHOUSE AND OTHERS WITH CUSTOMERS. >> UNTIL – WE WERE TOLD WE SAVED MARRIAGES, RELATIONSHIPS. >> EVERYONE IS HAPPY WHEN YOU SHOW UP, BECAUSE IT’S KIND LIKE SUMMER IS HERE AND THEY DON’T HAVE TO FACE THE PAIN OF DEALING WITH SOFT CANVAS AND HARD TOP AGAIN . SHAYNA: COLIN AND RYAN SAY THEY HAVE A TEAM HELPING THEM WITH THE EXCHANGE AND SOON THEY WILL REMOVE THESE SOFT ROOFS AND GET THE HARD ROOFS BACK. ANTHONY: BACK TO CAPE TOWING AND RESCUE. THE BUSY SEASON RUNS UNTIL NOVEMBER 1ST, BUT THEY ARE OPERATIONAL YEAR ROUND. THEY HAVE FOUR CAPTAINS, ALL MARITIME QUALIFIED AND THERE IS A LOT OF WORK TO KEEP THEM BUSY. WE HAVE TO MENTION THE ARE ONE OF THE MANY SERVICES THAT PROVIDE TOWIN

Problem solvers: waterside assistance for broken boats and a “hardtop hotel” for jeeps

The Cape Cod family make a living towing boats, while two brothers got creative to serve other Jeep owners

When a car breaks down on the road, there are options – tow trucks and roadside assistance. But what to do when a boat breaks down? Captain Shawn Brule and his wife Stacy own Cape Towing and Salvage. They operate TowBoatUS Cape Cod/Plymouth. Similar to roadside assistance, a TowBoatUS membership provides boaters with 24/7 waterfront assistance. Captain Brule and his fleet of six boats patrol one of the most remote areas. busiest in the country. Driving around the Bay State, it’s clear that Jeep Wranglers are very popular. But the onset of warmer weather brings with it a dreaded task for some Wrangler owners: replacing the hardtop with the softtop. Ryan and Colin Henry understand this struggle and decided to help others by opening HardTop Hotel. Their company will replace the Wrangler’s hard and soft tops and even stock the hardtop during the summer months.

When a car breaks down on the road, there are options – tow trucks and roadside assistance. But what to do when a boat breaks down? Captain Shawn Brule and his wife Stacy own Towing and heading recovery. They operate TowBoatUS Cape Cod/Plymouth. Similar to roadside assistance, a TowBoatUS membership provides boaters with 24/7 waterfront assistance. Captain Brule and his fleet of six boats patrol one of the most remote areas. busiest in the country.

Driving around the Bay State, it’s clear that Jeep Wranglers are very popular. But the onset of warmer weather brings with it a dreaded task for some Wrangler owners: replacing the hardtop with the softtop. Ryan and Colin Henry understand this struggle and have decided to help others by opening Hard Top Hotel. Their company will replace the Wrangler’s hard and soft tops and even stock the hardtop during the summer months.

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