Riviera River Cruises will require vaccines, Covid tests negative: Travel Weekly
Riviera River Cruises will require all customers to be fully vaccinated or test negative for Covid-19 when European river cruises resume, the company announced today.
Riviera joins Viking in adopting such mandates. Viking said it will require inoculations for guests on all of its river and ocean crossings from May 22 and will conduct occasional onboard testing throughout their crossings. Crystal has also announced a vaccination mandate, and Avalon Waterways will require a vaccine or negative test or virus recovery before boarding. But most other European and international river cruise operators said they expected to meet government and airline requirements.
Marilyn Conroy, Riviera River Cruises’ executive vice president of sales and marketing for North America, said the new requirement, “combined with our comprehensive customer service policies and health and safety protocols that will be in place on board our ships, will allow customers to travel with us with confidence.”
• Related: River Cruise Lines Brace for a Return
Under the new policy, vaccinated guests will need to have received all doses of a Covid-19 vaccine, with the last dose given at least seven days before departure. Customers who are not fully vaccinated will receive a free Covid-19 test before departure. Anyone who tests positive before their cruise will be allowed to postpone their departure to another date free of charge.
Riviera also previously announced flexible customer service policies that include free changes to new bookings and a “happiness guarantee”, in which customers who are unhappy on the second day of their cruise will be taken home with a refund. for their cruise and any change fees. or fare increases over their original airline ticket paid for by Riviera.
UPDATE: This report was updated on April 7 to include vaccine guidelines put in place by Crystal and Avalon Waterways.